Legal & Transparency Center

InclusaAI Legal Documentation

Clear, transparent governance for our AI-powered sign language interpretation, live captioning, and multi-modal accessibility platform.

Last Updated: September 17, 2026
Compliance Version 2.4

Privacy Policy

Effective Date: September 17, 2026

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At InclusaAI (a product by SynapGrid Technologies), accessibility and privacy are co-equal priorities. This Privacy Policy governs how we collect, process, and protect your information across our web applications, live sign language avatars, and captioning services.

1. Information We Process

  • Real-time Audio & Video Feeds: Processed ephemerally in-memory for live captioning and sign language translation. Video frames are analyzed solely for pose keypoint detection and are discarded immediately after rendering.
  • Account Information: Name, work email address, organization affiliation, and authentication metadata when creating an account.
  • Usage Telemetry: Session duration, feature engagement, performance metrics, and browser/device diagnostics.

2. Zero Biometric Storage Standard

InclusaAI does NOT build face recognition profiles, store raw webcam recordings, or monetize user biometric data. Camera frames processed during live sign language translation sessions exist in volatile RAM only for the duration of inference computation.

3. Data Protection & Encryption

All data in transit is protected using TLS 1.3 encryption protocols. Data stored at rest (such as saved transcript summaries or presenter settings) is encrypted with AES-256 standards in enterprise-grade database instances.

Your Data Rights

You have the right to inspect, export, or permanently delete your account and associated session transcripts at any time from your settings panel.

Terms of Service

Effective Date: September 17, 2026

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By accessing or using the InclusaAI platform, website, API, or assistive modules, you agree to be bound by these Terms of Service. Please read them carefully.

1. License & Permitted Use

InclusaAI grants you a limited, non-exclusive, non-transferable license to utilize our multi-modal presentation tools, live sign language avatars, and transcription features for personal, educational, corporate, or public broadcast purposes.

2. Acceptable Use Policy

Users are strictly prohibited from:

  • Attempting to reverse engineer, decompile, or extract AI model weights or pose tracking pipeline algorithms.
  • Using the platform to generate or transmit hate speech, illegal content, or deceptive sign language translations.
  • Overriding rate limits or disrupting live broadcast streaming channels for non-authorized events.

3. Service Availability & SLAs

We strive to maintain 99.9% uptime for enterprise live session translation channels. Planned maintenance schedules are posted in advance via our system status portal.

Data Processing Addendum (DPA)

Effective Date: September 17, 2026

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Our Data Processing Addendum outlines our data protection commitments under GDPR, CCPA, and global privacy standards for corporate customers, educational institutions, and conference hosts using InclusaAI.

1. Roles of Parties

The customer acts as the Data Controller determining the context of presentation streams. InclusaAI acts as the Data Processor processing real-time caption streams strictly under documented customer instructions.

2. Sub-processors & Infrastructure

We utilize vetted tier-1 cloud infrastructure providers (such as Neon PostgreSQL and cloud compute nodes) located in isolated regional data centers with SOC2 Type II certifications.

Accessibility Statement & Policy

Effective Date: September 17, 2026

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InclusaAI was built from day one around Inclusive by Default principles. We believe digital communication must be universally accessible to Deaf, Hard of Hearing, visually impaired, and neurodivergent individuals worldwide.

1. WCAG 2.1 AA & AAA Standards Compliance

  • Keyboard Accessibility: Complete navigation flow without requiring a mouse or touch inputs.
  • Screen Reader Optimization: Comprehensive ARIA labels, live region announcements for real-time captions, and logical DOM structures.
  • High Contrast & Typography: Adjustable font scaling, dynamic color contrast standards exceeding 4.5:1 ratio, and reduced motion options.
  • Sign Language Avatars: Real-time 3D avatar rendering with customizable playback speeds and spatial positioning.

2. Feedback & Continuous Improvement

We regularly conduct user testing with Deaf and accessibility advocates. If you encounter any accessibility barriers on our platform, please reach out directly to our accessibility advocate team at:

accessibility@inclusa.ai

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